Privacy Policy

Effective Date: 5th March, 2026

Applymate AI

Applymate AI (“Applymate AI”, “we”, “us”, or “our”) is operated by Phebsoft LLC. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and web application.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Authentication information (OTP verification)
  • If you sign in using Google, authentication data provided via your Google account

We use your email to:

  • Authenticate your account (OTP)
  • Send service-related communications
  • Send occasional marketing emails (with an unsubscribe option)

We do not sell or share your email with third parties for marketing purposes.

1.2 Profile Information

Applymate AI allows users to create two types of profiles:

  • CV Profile
  • University Application Profile

You may create a profile by:

  • Uploading a CV
  • Answering structured questions

The information you provide may include:

  • Educational background
  • Work experience
  • Test scores
  • Skills
  • Achievements
  • Personal statements
  • Any contact information included in your uploaded CV

We do not require contact details or home address, but if included in your CV, they are stored as part of your profile. Profiles are stored as plain text and are fully editable or deletable by you at any time from your dashboard.

1.3 Preference Data

For program matching, you may provide preferences in plain English (e.g., budget, country, program type).

We:

  • Use this information to match you with programs in our database
  • Store preference data in anonymized form (without reference to your identity) to identify trends and improve the product
  • Do not share this data with any third party

1.4 AI-Generated Content and Chat History

Applymate AI provides:

  • CV evaluation and job-specific CV generation
  • Program eligibility matching
  • SOP, SOR, admission essays, and other supporting document generation
  • Program-specific AI question answering

We use OpenAI’s AI services to:

  • Evaluate profiles against job descriptions
  • Generate CVs and supporting documents
  • Perform program matching
  • Answer program-related questions

Chat history and generated documents:

  • Are stored in your account
  • Can be deleted by you at any time
  • Are used solely to provide the requested services

We do not use your data to independently train AI models outside the scope of delivering the service.

1.5 University Program Data

We collect publicly available information about university programs by crawling official university websites. 

We:

  • Respect each university’s robots.txt guidelines
  • Crawl only publicly accessible data
  • Provide links to original sources when presenting program information

Universities may request addition or removal of programs by contacting support@applymate-ai.com.

1.6 Payment Information

We use Stripe for payment processing.

We:

  • Do not store or process payment card information
  • Do not have access to full payment details

All payment information is processed directly by Stripe according to its privacy policy.

1.7 Cookies and Tracking

We use a Consent Management Platform (CMP).

  • No non-essential cookies are stored without user consent.
  • Most cookies are used on the landing page.
  • Inside the application, we use only a single session cookie necessary for authentication.
  • We do not use Google Analytics or Microsoft Clarity cookies within the logged-in application environment.

2. How We Use Your Information

  • Create and manage your account
  • Authenticate login via OTP
  • Provide CV evaluation and generation services
  • Perform university program matching
  • Generate supporting admission documents
  • Maintain your document library
  • Provide AI-based answers to program-specific questions
  • Improve product functionality using anonymized trend analysis
  • Send service and marketing communications (with unsubscribe option)
  • Enforce fair usage and prevent abuse

3. Data Retention

We retain your data:

  • As long as your account remains active
  • Until you delete specific documents or profiles
  • Until you delete your account

Deleting your account permanently removes associated data from our active systems.

4. Data Sharing

We do not sell, rent, or trade your personal data.

We may share data only with:

  • Service providers necessary to operate the platform (e.g., hosting providers)
  • OpenAI for AI processing strictly for requested tasks
  • Stripe for payment processing

We do not share user data with universities.

5. International Users

Applymate AI is available globally.

If you are located in the EU or UK:

  • By purchasing credits or a subscription, you acknowledge that the service begins immediately.
  • You agree to waive your 14-day withdrawal right where applicable under consumer protection laws.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

You can exercise most rights directly from your dashboard. For additional requests, contact: info@applymate-ai.com

7. Account Use and Fair Usage

Each account is intended for individual use only.

We reserve the right to restrict or suspend accounts in cases of unfair or excessive usage patterns.

8. No Admission or Employment Guarantees

Applymate AI does not guarantee:

  • University admission
  • Job acceptance
  • Visa approval

All generated documents are fully editable, and the final responsibility for submitted content remains with the user.

9. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no system can guarantee absolute security.

10. Children’s Privacy

Applymate AI is not intended for children under 13. If we become aware that personal data of a child under 13 has been collected, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

Phebsoft LLC

8 The Green

Dover, DL 19901

Email: info@applymate-ai.com